Appointments and bookings

Appointments are offered on Mondays, Tuesdays, Thursdays and Fridays.

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I offer In-Person as well as online Telehealth (video and phone) options

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A non-refundable deposit of $100 is payable to secure your initial appointment with me. This deposit is applied toward the cost of your first session. While deposits are non-refundable, this policy helps ensure appointments are reserved for people who are ready and committed to engaging in therapy, and it also helps me manage bookings and make best use of available session times for all clients.

How do I book an appointment ?

You can book an appointment by calling xx xxxx xxxx, alternatively send an email to admin@holdingspacecollab.com.au, or fill in the online contact form on this website under Contacts

Fees & Payment

The current Australian Psychological Society (APS) Recommended Schedule of Fees is $318 for a standard 45–60 minute psychology consultation.

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From 01/01/2026, my fee for a 50‑minute therapy session is $280.

Payment

Payment for in-person appointments is required on the day of your session. Telehealth appointments require payment to be completed before your appointment time.

Payment is preferred via STRIPE, where your credit card details are stored securely and the virtual assistant can process your payment, lodge your rebate, and email you an invoice. If you prefer not to use STRIPE, payment can also be made via EFTPOS on the day of your appointment.

Medicare & Insurance

Do I need a referral?

You don’t need a referral to see me.

However, you need to be referred by your GP or psychiatrist to access rebates through Medicare. Your referring doctor will determine your eligibility and complete a Mental Health Treatment Plan to support the referral.

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How many sessions can I access under a Mental Health Treatment Plan?

​You can access up to 10 sessions per calendar year when clinically indicated under your Mental Health Treatment Plan (MHTP), also called a Mental Health Care Plan (MHCP).

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What is the rebate amount?

Current Medicare Rebate per session is $145.25

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Can I access a private health insurance rebate in addition to Medicare rebates?

Most private health funds rebate Clinical Psychology. Check with your fund for cover eligibility and rebate amounts and annual limit. Please note that private health insurance cannot be used in the same session as Medicare.

Bookings

Cancellations

This practice has a 48‑hour cancellation policy. If you need to cancel your appointment, please let us know at least 48 hours before your scheduled time, otherwise a late cancellation fee will apply. This allows us to offer the appointment to other clients who are also seeking support.

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Late Cancellations / Missed Appointments

If you cancel your appointment with less than 48 hours’ notice, 50% of the session fee will be charged. If you do not attend and do not provide notice, the full session fee will be charged. Please note that Medicare and private health insurance rebates cannot be claimed for cancelled or unattended appointments.

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Why Charge for Late Cancellations ?

Late cancellation and non-attendance fees are in place because each missed session affects three people: your psychologist, who has reserved and prepared for your time; other clients on the waitlist, who may urgently need an available appointment; and you, as you lose a scheduled opportunity for support and continuity in your therapy.

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Privacy & Confidentiality

Psychologists are legally and ethically bound by confidentiality. However, confidentiality may be broken in rare instances if:

– There is a risk of harm to yourself or others

– There is a legal obligation (e.g. subpoena or mandatory reporting of abuse)

Telehealth therapy

Telehealth might be a good option for you if you:

• Live in a regional, rural, or remote area with limited access to local services

• Are a parent or carer who needs to fit sessions around children, school runs, or other caring roles

• Work FIFO, shift work, or have a schedule that makes in person appointments difficult

• Travel frequently for work or study and want continuity of care across locations

• Feel safer or more relaxed speaking from your own home or familiar environment

• Experience anxiety, health concerns, chronic pain, or mobility challenges that make travel stressful or exhausting

• Are neurodivergent and prefer to manage sensory input, choose your own environment, or limit face‑to‑face contact

The intention is to make therapy more accessible, flexible and sustainable, so you can receive support without added pressure from travel or logistics.

Do you provide diagnostic or medicolegal reports?

No, these are not services I provide. I do not offer formal assessments or reports for purposes such as the Disability Support Pension (DSP), NDIS, medicolegal matters, or diagnoses like Autism or ADHD.

I do offer WPATH assessments and reports to support access to gender-affirming care pathways.

WPATH assessments

I offer WPATH‑aligned assessments for adults (18+) seeking gender affirming medical and/or surgical treatment, including gender affirming hormones and surgeries. These assessments are guided by the principle “nothing about you, without you,” emphasising collaboration, autonomy and respect at every step.

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Purpose and approach

The aim of a WPATH assessment is to support you to make informed decisions about your healthcare, and to work towards your gender affirmation goals in a safe, considered way, without needing to fit any particular narrative or “right” way of transitioning. The process centres your lived experience, values and readiness, so that recommendations are made with you, not for you.

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What the assessment involves

The assessment is a collaborative, conversation-based process conducted over at least two sessions, with the total number of sessions depending on your circumstances and the complexity of what we discuss. Together we explore areas such as your experiences of gender dysphoria, the history of your gender development, your current gender identity and its impact, as well as your readiness and understanding regarding gender affirming interventions.

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Reports and standards of care

When the assessment is complete, I prepare a report for the medical professional supporting your gender affirmation (for example your GP, endocrinologist, or surgeon). Reports are generally considered current for about three months, although exact time frames may vary depending on your provider’s requirements. These assessments are conducted in line with the World Professional Association for Transgender Health (WPATH) Standards of Care, Version 8.

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Fees and rebates

• Assessment sessions are $280.00 for a 50‑minute appointment.

• With a GP referral and a valid Mental Health Treatment Plan, a Medicare rebate of $145.25 is available for each session.

• The fee for the written report is $350 (plus GST), and Medicare does not provide a rebate for reports.

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